Frequently Asked Questions

 

 

Here you can find answers to the most commonly asked questions. Have a look and if none of these answers your questions, do not hesitate to contact us.


Product


Does your 2-Pin Connector and/or MMCX Connector fit my IEM/CIEMS?

Our 2-Pin and MMCX Connectors are standard connectors and thus fit most leading In-Ear Monitor brands.


Is it normal that there is a gap between the IEMs and the Linum MMCX connector?

Some manufacturers, e.g. Westone, use a flanged socket. In this case it is normal you will see a gap between the In Ears and your Linum MMCX cable connector/plug.


Are the MMCX Connectors supposed to be loose / cause intermittence?

We have heard of some models being a bit loose with the Linum MMCX and though it does not necessarily influence the sound we have found a solution to make a better fit. We have since June 2015 mounted star washers on all our MMCX Connector cables to ensure best possible fit.

Should you have a Linum MMCX cable purchased before June 2015 and you have experienced loose fit and or intermittence, please write to us at [email protected] including information on your earphone model. We will then do our best to help you out.


How do I ensure correct fit of the 2-Pin plug and my IEM?

The plug with the red dot is for your right ear piece (red for right) - and the blue goes to the left. Make sure the colored dot side of the plug turns upward. Then you should be set for the best possible sound experience - at least from a "cable point of view" :-)


I wonder, if your Linum 2-Pin is compatible with recessed sockets?

Our 2-Pin connector being one of the smallest in the market fits most recessed sockets. If you experience the connection is too tight, we have learned that others use a nail file and carefully file a bit on each side of the 2-Pin, and then it fits perfectly.


I have a specific request for an individual solution, do you think you can help me out?

If possible we would love to help you, yet we get so very many requests for individual solutions, that we mostly have to decline on this. Therefore, if your request is not in our standard programme, which you can see in our online shop, then we will most likely not be able to help you out. Unless of course we talk large volumes. Nevertheless, you are always welcome to send us a request as we are interested in knowing what you are looking for. And perhaps we are working on just what you are looking for.